If you’re considering managing your website updates independently, you’re likely to have numerous questions. This FAQ will address common concerns and provide clarity on how you can take control of your website management.

1. What skills do I need to update my website?

Updating a website often requires basic skills in content management systems (CMS) like WordPress or Shopify. Familiarity with HTML or CSS can also be beneficial but is not essential for simple updates.

2. Will I need a specific software to update my website?

Most modern websites are built on user-friendly platforms such as WordPress or Shopify, which require no special software. You can typically update your site directly through your web browser.

3. Can I add new pages to my website?

Yes, if your website is built on a CMS, adding new pages is generally straightforward. You can usually do this through the admin dashboard, allowing you to expand your site’s content easily.

4. Will I be able to change text and images myself?

Absolutely! Most CMS platforms allow you to edit text and images directly. You can replace images or modify text sections without needing any coding knowledge.

5. Is it easy to update my website's design?

While updating text and images is usually simple, changing the overall design may require some familiarity with the CMS or even basic coding. However, most platforms offer pre-designed templates that are easy to modify.

6. What if I encounter technical issues while updating?

If you face technical challenges, many CMSs have extensive help resources and community forums. Alternatively, you can consult professionals for assistance or visit sites like Web Design Newcastle for expert help.

7. How often should I update my website?

Regular updates are crucial for keeping your website relevant and secure. Aim for at least monthly updates, but more frequent changes are beneficial, especially for blogs or e-commerce sites.

8. Can I update my website on mobile devices?

Yes, many CMS platforms have mobile-friendly interfaces, allowing you to make updates conveniently from your smartphone or tablet.

9. What if I need to revert changes?

Most CMSs have built-in version control, which allows you to revert to previous versions of your content. This feature is particularly useful if an update doesn’t go as planned.

10. Do I need to hire someone to update my website?

Not necessarily. If you feel comfortable with the CMS and have basic skills, you can manage updates yourself. However, hiring a web designer can save you time and ensure professional results.

11. How can I ensure my updates are effective?

Regularly analyse your website traffic and user engagement. Tools like Google Analytics can provide insights on what content resonates with your audience, helping you tailor updates effectively.

12. Will my updates affect my website's SEO?

Yes, updates can impact your SEO. Fresh, relevant content can improve search engine rankings, while outdated information can detract from your site’s visibility.

13. Can I schedule updates in advance?

Many CMS platforms allow you to schedule posts or updates in advance. This feature is particularly useful for managing content releases and maintaining a consistent posting schedule.

14. What if I want to add e-commerce features?

If your site is on a platform like Shopify or WooCommerce, you can add e-commerce features yourself. This typically involves installing plugins or enabling specific settings in your CMS.

15. Will I receive training on how to update my website?

Many web design services offer training sessions or guides as part of the website development process. It’s worth asking your provider about this before finalising the project.

16. Can I integrate social media updates on my website?

Yes, you can easily integrate social media feeds into your website. Most CMS platforms offer plugins or widgets that allow you to display your social media updates automatically.

17. What are the benefits of updating my website myself?

Updating your website yourself can save costs, allow for immediate changes, and help you stay engaged with your site’s content, ensuring it reflects your current needs and branding.

18. Are there any risks to managing updates myself?

Yes, potential risks include making unintended errors or not following best practices for SEO and security. However, with proper training and resources, these risks can be minimised.

19. How do I ensure my content is relevant and engaging?

Stay informed about industry trends and audience interests. Regularly reviewing analytics and feedback can help you keep your content fresh and engaging.

We specialise in WordPress development, Shopify, lead generation, SEO and more.

Call us: +44 7894 282 889

Web Design Newcastle

Web Design Newcastle
Privacy Overview

This notice sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act (‘the DPA’) and the EU General Data Protection Regulation (‘the GDPR’), sensitive information includes what is defined as your ‘personal data.

By visiting or landing on this page (the ‘Website’) you accept and consent to the practices described in this Privacy Notice including the processing of your personal data under this lawful basis.

In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document ‘Privacy Notices, Transparency and Control’.

Who We Are

More formally, we are Web Design Newcastle a trading name of Nick Collins. Our usual place of business is at The Old Post Office, 5 Pink Lane, Newcastle upon Tyne, Tyne and Wear, NE1 5DW.

We are registered with the Information Commissioners Office under registration number A8345143

For the purposes of the DPA and in-line with the GDPR, Web Design Newcastle is the Data Controller.

If you have any concerns about the way we use your information or any questions about this Privacy Notice, please let us know. We can be contacted via email at privacy@webdesignnewcastle.co.uk, or you can write to us at the address above.

What we do with your information

We will use your information to:

Send emails to you and to send you information about the services that we offer and other related topics;

Allow you access to our Website and to interact with other Website users;

Deliver our services to you;

Collect feedback from you about our Website and the services that we deliver;

Send information about our Website and the services we provide by other means.

We compile statistics about user trends on our Website, which are used by third party organisations to understand how users interact with businesses, brands and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.

If you are an existing user of our Website prior to the date of this Notice then any communication will be delivered to you on the legal basis of legitimate interests unless you have expressly consented to our communication prior to the date of this notice or in the future.

If we deliver our commercial services to you then any communication will be delivered on the legal basis of the performance of a contract between us and you.

Information we collect from you

We will collect and process the following information about you:

The information you give us – this is information about you that you give us by filling in forms on our Website or by corresponding with us by phone, email or otherwise. We only request from you the minimum data required for you to use our service.

Information we collect about you – Whenever you visit our Website we will automatically collect the following information:

technical information – including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit – this includes the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), pages you have visited, page response times, download errors, length of visits to certain page and page interaction information (such as scrolling, clicks, and mouse-overs).

Information we receive from other sources – This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Website. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Where we hold and what we do with your information

The information and content held on our Website is deployed geographically to maximise user experience. All information that could identify individuals within the European Union is processed exclusively within the European Union. We will never share your user information with third parties for promotional purposes.

Our website is hosted by 20i who are contracted by us for the provision of technical services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with 20i you can view their Privacy Notice, amongst their other policies here.

We work with Xero to process our invoices and for accountancy purposes. You can read more about Xero and how they handle your personal data by visiting their website here.

We may also disclose your information to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.

What we do to ensure the security of your personal information

We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.

We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.

We have policies and practices in place that not only ensure our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to sensitive information.

Your rights regarding your personal information

We may contact you via email with updates about the services that we offer or any changes that we have made to our Website.

You can opt in or out at any time by clicking the ‘Unsubscribe’ link in our emails.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Your Rights

You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact privacy@webdesignnewcastle.co.uk and a member of our team will be in touch.

If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.

You have the right ‘to be forgotten’ and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at privacy@webdesignnewcastle.co.uk.

There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.

How long we hold your information for

At Web Design Newcastle we have procedures in place to regularly review every 6 months what personal data we hold. If you have not interacted with us or accessed our services during this or the subsequent period then we will delete your personal data from our systems, but will send you an email first informing you of our intention to do so. Of course, you have the right to forgotten at any point and can find out more about this in the ‘Access to Information’ section above.

Changes to this Privacy Notice

Any changes we may make to our Privacy Notice in the future will be posted on this page. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.